How does delivery work?

 

1. Complete checkout

2. You will receive an order confirmation via email - please double check your spam/junk 

3. Your order made and handed to Royal Mail www.royalmail.com who are responsible for delivering the item to your recipient

4. You receive an email from us confirming that your order has been shipped.

  • This email will include a tracking number and a link which will help you track the whereabouts of your parcel - PLEASE CHECK THIS LINK IF YOU HAVE ANY QUESTIONS ABOUT DELIVERY

5. Once royal mail attempts to deliver your order tracking will be updated

Who is delivering my item?

All parcel deliveries are handled by Royal Mail - the UK's national delivery service, a complex network that delivers the vast majority of letters and parcel to the entire UK population. As soon as we hand the parcel over to them, it enters the network and they take over getting your parcel delivered to your loved one. We do not manage, influence or drive the delivery for Royal Mail. They are a separate business entity and not owned by Love, Yours Truly. Please follow this link www.royalmail.com to find out more.